Communicate clearly, answer questions directly, listen to
others, and remove any unnecessary words in writing. › Communication is more
effective when people can tell that you believe in what you're doing; make it
fun, and don't take yourself too seriously. › You don't have all the answers.
Be curious, ask questions, and create a dialogue.
Exceed the expectations of our customers and your
colleagues.
Go the extra mile to provide outstanding customer service,
and treat fellow employees like customers. › Every task is worth doing well and
better than anyone else. › Execution is everything. Be meticulous. › This value
applies to everything we do, no matter how small.
Hold yourself and your colleagues accountable.
Be dependable, conscientious, and empathic. Focus on self
improvement, and know your own limitations. ›
Question your own intentions: is what you’re doing in the best interest
of others (our clients, your colleagues, your family, etc.)? › Take ownership of mistakes.
Be humble and stay hungry.
Don't be arrogant. › Success hides mistakes and problems. › Keep
growing, changing, and looking for the next challenge.› Put yourself in
challenging situations so you and kCura grow.
Enjoy and be great at your job.
Take pride in your work, ask to do more, and have fun.› Do
it because you love it, or go find something else to do. › Don't be somebody
you're not.
Embrace the talents of your colleagues and our clients.
Practice teamwork and collaboration within your department,
across departments, and with clients.
Do more with less.
Be frugal and efficient. Commit to constant process
improvement. › Never lose the sense of urgency for making improvements to the
way we do things.
http://kcura.com/about-us/core-values
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